SelectQuote reviews

3.3

54% would recommend to a friend

(1,898 total reviews)
avatar

Tim Danker

66% approve of CEO

55% positive business outlook

SelectQuote has an employee rating of 3.3 out of 5 stars, based on 1,898 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SelectQuote employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Feb 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, paid holidays. . There’s nothing else great about this company.

Cons

Let me start by saying if you have morals and integrity please don’t work for these people. I applied for this role because I wanted to get into the insurance industry. Big mistake! The red flags were so big in training ! The biggest red flag is they can’t seem to be able to explain how your bonus is paid and how they calculate it. They will find any reason to not pay out your bonus as well and when you ask why they come up with anything. The higher up staff micromanages every little thing. They say you can get a total of 30 min break time but as soon as you hit the 15 min mark it starts to count against you and you risk loosing your bonus. They coach us LIE to the healthcare members that call as well by telling them that it’s additional benefits they “may qualify” for and they have us transfer the members to a licensed sales agent all for the agent to try and get them to change insurance. If you’re comfortable lying through your teeth everyday and wasting peoples time then go ahead and apply! This company is clearly a joke and needs to be shut down. I don’t understand how they’re still in business lying like this to people. The calls are very scripted and timed so if you can’t get the member over to a licensed sales agent by the timer it will count against your stats ! It’s impossible to succeed in this role ! I should have looked the other way while in training . 15/hr just to lie to people all day on back to back calls with no time to breathe

avatar
SelectQuote Response
1y
Thank you for taking the time to leave a review with us. SelectQuote values your feedback and wants to address your concerns. We are very sorry to hear about your experience. Throughout training, SelectQuote strives to give our candidates realistic expectations of the competitive sales environment. We understand that at times, the high volume training classes and dynamic schedules can be challenging and even overwhelming. As a result, our management is committed to providing the appropriate support to moderate this. Let it be known that all clients whom we reach out to have previously shown interest in our services. Additionally, the company offers competitive compensation while following industry standards. SelectQuote values each member and strives to create a community that offers support and guidance where it is needed. We are sorry that this is not what you experienced during your time at SelectQuote. Once again, we are sorry to hear about your poor experience. SelectQuote takes your words very seriously and will use them to help us improve moving forward. To voice any further concerns, we highly encourage you to reach out to our HR team.
3.0
Feb 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Had a awesome supervisor, really a straight shooter, genuinely seemed to care about his team gave me good feed back and knowledge that I used daily and it helped me become so good that he told me that I could definitely succeed in any sales role at any company.

Cons

You just aren't told upfront about everything thats expected

avatar
SelectQuote Response
1y
Thank you for leaving the helpful review! SelectQuote values your feedback and sincerely appreciates the honesty in your words. Throughout our training process, we look to provide clear and concise training in order to ensure our candidates find success on day 1. From there on, we strive for effective communication to all members with a top-down approach. Please know, that we look to support each associate and encourage continuous opportunities for growth. SelectQuote appreciates your transparent feedback, which will help guide our future candidates looking for a worthwhile career!
3.0
Feb 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home although pre-COVID in-office atmosphere was great.

Cons

Increasing micro-management as time went on

avatar
SelectQuote Response
1y
Thank you for taking the time to leave an honest review. SelectQuote values your feedback and wants to address your concerns. We are pleased to hear about your time with us, and we strive to give all of our associates a valuable work experience where they can build out their skillset and hone what they've learned. Throughout training, SelectQuote strives to depict a realistic expectation of the competitive and dynamic sales environment for our candidates. This effective communication begins with our managers who are looking to offer support and guidance where needed. SelectQuote takes your words very seriously and will use them to help us improve the associate experience moving forward. Thank you, again.
Viewing 199 - 201 of 1,898 Reviews

Glassdoor has 2,015 SelectQuote reviews submitted anonymously by SelectQuote employees. Read employee reviews and ratings on Glassdoor to decide if SelectQuote is right for you.