Sendoso reviews

3.5

61% would recommend to a friend

(282 total reviews)
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Kris Rudeegraap and Abhay Rajaram

100% approve of CEO

55% positive business outlook

Sendoso has an employee rating of 3.5 out of 5 stars, based on 282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sendoso employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

282 reviews
1.0
Nov 17, 2024

Abusive team dynamics

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros. This was the most toxic, unhealthy, work environment I’ve ever encountered.

Cons

Sort the reviews here and focus on the negative ones. THEY ARE TRUE. I didn’t pay attention and accepted an offer despite glaring red flags throughout the interview process and during my time at Sendoso. I was part of a bigger layoff, but they did me a favor. This was a company built on bullying tactics. Because I dismissed warning signs, I walked into a land mine + toxicity and unprofessionalism beyond belief. A company’s culture is only as good as the worst behavior they are willing to accept. What was deemed acceptable at Sendoso is shocking. I can’t believe there hasn’t been a class action lawsuit against this company and their leadership. I witnessed people brought to tears, gaslit. I heard co-workers speaking badly about one another behind each other’s backs, only to turn around and see them sharing fake positivity on LinkedIn about how much they love/appreciate their teams. When an interviewer tells you they are only at Sendoso “for the money, hoping for IPO”….RUN. When the hiring manager can’t intelligently articulate what they are hiring for, and has no onboarding plan (and is MIA for most of your first week)…RUN. When you are belittled and intimidated into firing colleagues without rhyme or reason…RUN. This isn’t about product (which is fine, maybe?), or revenue (which doesn’t seem to be healthy considering constant layoffs), but CULTURE. What they portray externally is not aligned to what is happening internally. If you don’t care about any of that, and are still considering a job on this sinking ship, then consider: no 401k match, abysmally tiny salary compared to their competitors, no bonus, made-up equity (worth nothing), low tech (laptop was delivered to me at the end of my first workday; it was three days late with zero communication from HR.) covered in dirt and grime. They didn’t even bother disinfecting it before sending it to me for use. “Great” onboarding experience. Top notch. Not.

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Sendoso Response
1y
Thank you for sharing your feedback on your experiences from 18-24 months ago. We recognize that we are unable to change the past. However, we can absolutely learn from it - Our harshest critics are often our best teachers. Developing Sendoso into a wonderful place to work has been the top top priority for our new leadership team over the past 18 months. We are truly delighted by the results of our deep commitment to our core values and our company culture, as demonstrated by our recent employee engagement and eNPS responses and results. We humbly reiterate to you that the employee experience at Sendoso today is one that we can all feel proud about. We wish you the very best.
5.0
Oct 28, 2024
Recommend
CEO approval
Business Outlook

Pros

good people and good culture

Cons

tough leads to work but improvement showing

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Sendoso Response
1y
Thank you very much for the kind words! We deeply value our Sendoso alumni and appreciate your contributions to Sendoso during your tenure at the company. We hope that you are spreading your wings and soaring at your next career chapter.
4.0
Oct 15, 2024

This is a different company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Having been here for an extended period of time, this is a different place than in years past for the better. Completely new management team that actually GSD and cares about what the employees have to say. I feel valued and heard. People are smart and care about each other. It feels like we have the right team that can execute and deliver on our goals.

Cons

Budgetary constraints are still real in 2024. I wish we could spend more on things that would make our day to day easier, but I also don't think I'm really missing anything I need.

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Sendoso Response
1y
Thank you for sharing your experience and for recognizing the positive changes we've made as a team. We're thrilled to hear that you feel valued, heard, and supported — that's exactly the culture we’re striving to build and maintain. We acknowledge the ongoing budgetary constraints and appreciate your understanding as we navigate these challenges while doing everything we can to support our team. Your advice to remain transparent and supportive is spot on, and we’re committed to continuing down this path to ensure we create a Sendoso we’re all proud to be part of. Thank you for being an integral part of this journey!
Viewing 22 - 24 of 282 Reviews

Glassdoor has 299 Sendoso reviews submitted anonymously by Sendoso employees. Read employee reviews and ratings on Glassdoor to decide if Sendoso is right for you.