Senior Helpers reviews

3.4

58% would recommend to a friend

(761 total reviews)
avatar

Peter Ross

66% approve of CEO

52% positive business outlook

Senior Helpers has an employee rating of 3.4 out of 5 stars, based on 761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Senior Helpers employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

761 reviews
1.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat flexible working conditions. Apps are leveraged to make clock in/out and pay more seamless.

Cons

Numerous pay cheques were for less than I had earned and it took them multiple business days to correct them. Communication was generally poor and left me uncertain of best company practices. I got the feeling that questions were a burden to them instead of a mark of an employee with initiative. I was hired as a companion (at lower pay) but was immediately given caregiving work including perineal care, lifts, and bathing care (typically paid at a higher rate). Lack of communication on their part led to a client incurring expenses that they weren't responsible for. They repeatedly offered me shifts that were outside of my hours of availability. I generally felt that management was just trying to fill time slots and otherwise wasn't doing their job with much diligence - for clients or employees.

2.0
Apr 3, 2026

Starting point

Recommend
CEO approval
Business Outlook

Pros

They're a good starting point to get your feet into the pool but thats about it. Clients are clients and the pay is good.

Cons

The office/management team was unprofessional most the time. Gave attitude when needed to call out for family emergency. Was very hostile. You can tell they dont care about you nor the client. They just want bodies at locations so they can get paid.

Viewing 7 - 9 of 761 Reviews

Glassdoor has 792 Senior Helpers reviews submitted anonymously by Senior Helpers employees. Read employee reviews and ratings on Glassdoor to decide if Senior Helpers is right for you.