Sephora reviews

3.7

65% would recommend to a friend

(9,604 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
4.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits were great, a lot of growth opportunity, and career development was fantastic.

Cons

Store managers are overworked, and that can filter down to the other leaders and employees. There are a lot of tools, but I do think SMs should be capped at hours per week.

1.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work, staff discount, opportunity to learn a lot because you'll be doing a lot

Cons

Toxic management - watch people get bullied and spoken down to in meetings. Problem starts right from the top. The current culture does not reflect what the company presents itself as (inclusive, empowering etc). Lots of blame game, finger pointing, and bias behaviour.

1.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Discounted makeup products. Good benefits.

Cons

The company promotes itself as highly diverse, but the actual culture felt much more insular and image-conscious than genuinely merit-based. Over time, there seemed to be a noticeable pattern of people gravitating toward and favoring those who looked, acted, or culturally mirrored themselves, especially in hiring and advancement decisions. What stood out most was the disconnect between the company’s external messaging and the reality of the environment internally. Diversity often felt more like part of the brand image than something deeply reflected in the day-to-day culture or decision-making. From my experience, the environment felt far more clique-driven and performative than truly open or inclusive.

Viewing 40 - 42 of 9,604 Reviews

Glassdoor has 12,215 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.