Sephora reviews

3.7

65% would recommend to a friend

(9,613 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Nov 27, 2017
Recommend
CEO approval
Business Outlook

Pros

gratis, creative environment, amazing co-workers

Cons

Being scheduled on-call hours meant that I had to set aside time to work for 37 hours per week (arrange/pay for child care), required to take a lunch with the presumption that I would be staying for a full day, but often got sent home after working only 5 hours. Sephora wants you to be available for full time hours at their convenience and only offers you part time hours most of the time. This means you can't even get a second job to supplement, because they MAY need you in case they have a good week. This does not lend well to the work life balance they tout as important.

2.0
Aug 8, 2017

Bad Leadership

Recommend
CEO approval
Business Outlook

Pros

Benefits, Medical, Gratis, Education, Technology

Cons

The Sephora I worked at was a Nightmare, the Exempt Management is a Joke to sat the least. They are Racist, and only promote the people who are thier friends. Or thier Clique I should say. Very Unprofessional group of women, gratis goes missing as well. No point in going there if you want to move up the ladder, they will take thier best performers and make very petty comments and make you hate sephora, I also speak for the 7 people who left for the same reasons I did...don't bother trying to report any of it.....they just find more ways to make u miserable since they are. If loss prevention would watch it's cameras it would see the exempt team abuses time by standing around and gossiping about employees all day. Wake up Human Resources....someone needs to investigate the Managers at MOL.

2.0
Jun 6, 2016
Recommend
CEO approval
Business Outlook

Pros

The pros are the only reasons that I am still with the company. The gratis is nice, discount is enough and better during the holidays, education is good, and you make excellent connections in the beauty industry.

Cons

They boast that there are career opportunities yet they are few and far between. Current management is atrocious. If your availability isn't enough so that they pretty much dominate your life then you're going to either not be hired or "let go". You have to be there for year otherwise you can't be rehired. They don't care if you are a trained professional whatsoever.

Viewing 79 - 81 of 9,613 Reviews

Glassdoor has 12,228 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.