Sephora reviews

3.7

65% would recommend to a friend

(9,613 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Nov 14, 2013

Workplace not for everyone

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Super innovative company Strong growth, continues to win year after year Dynamic company that encourages risk taking Very generous bonus which makes up for lower than anticipated base salary Great benefits - including 4 weeks for vacation and unlimited sick days

Cons

For a company that generates in billions in sales, operates like a start up Company only invest in client interfacing but back office systems are sub par Communication is poor within team as well as cross functionally Highly emotional environment based on FEAR where leaders feel beaten down which has trickling effect Very political environment and finger pointing (despite corporate values of "respect for all") For newbies coming into the company, will face tremendous culture shock, this workplace is not for everyone - must have very thick skin or be able to duke it out

2.0
Nov 10, 2013

Will kill your soul

Recommend
CEO approval
Business Outlook

Pros

Gratis Life is great as the as your part of the "In" crowd, even if you are unethical. Good pay

Cons

Working hard will get you nowhere. It's extremely political. Little focus on cosmetics if you are in management. Constant change leads to many systems being introduced and having many glitches. They say they are a values company, that is not the case anymore except when you want to write someone up. RVP's have too much power and play favorites. High school atmosphere with tons of drama which starts at the corporate level and trickles down to the stores. Definitely a company in a culture crisis.

1.0
Mar 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Gratis, nice co-workers, exposure to new products

Cons

Unbelievably mean store director, terrible pay, hours cut from week to week depending if the store makes its sales goals. A LOT expected with not much in return. A company who only pays and cares about the top executives, pays retail associates close to min wage and cuts your hours whenever they feel like it. SO many rules on the floor i feel like im in kindergarten class.

Viewing 88 - 90 of 9,613 Reviews

Glassdoor has 12,228 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.