Sephora reviews

3.7

65% would recommend to a friend

(9,619 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Mar 2, 2019
Recommend
CEO approval
Business Outlook

Pros

- Discounts 20% - 40%... sometimes can double. - Free full-sized products from brands - Lots of free snacks and meals - Potential for the entire store to receive a bonus with their pay cheque - Working with people who share similar passions so it's easy to make relationships - If you get lucky with a great leadership team, they encourage you to set goals and help you to work towards them. - You have room to improve and work your way up to working as a representative for a brand, which happens often for people who are dedicated to their job. - It's a really good feeling to have a great experience with a client and help them feel more confident and beautiful with your services.

Cons

- The management team varies from store to store. My management is the dream team, encouraging, kind, and helpful, but I've had some friends who have worked at larger Sephoras and their experience wasn't as great as mine... - It happens in retail but you get horrible, belittling middle-aged woman who believe they should be put on a pedestal because they have "rouge status." They'll scream at the 18 year old cashiers until the manager finally gives them what they want then they leave with a smile :)

4.0
Feb 26, 2019

Cashier

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome team spirit. Great work environment

Cons

No full time jobs available

3.0
Feb 23, 2019

Company is OK Management not so much

Recommend
CEO approval
Business Outlook

Pros

Free makeup, training, discount, and free food

Cons

work-life balance, long hours, expectations to do services while timekeeping this services. Service many clients in a high-pressure environment for minimum wage. Salaries are horrible for the amount of work they expect managers and employees to do

Viewing 9325 - 9327 of 9,619 Reviews

Glassdoor has 12,237 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.