Sephora reviews

3.7

65% would recommend to a friend

(9,619 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Feb 9, 2019

Cashier

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Good training when you start -Always able to switch shifts and get requested time off -Potential for bonuses -Discounts -Free product

Cons

-High staff turnover -Low pay -Training sessions were offered for new products but cashiers were often the only members of staff not invited to learn about the product. When customers would ask questions we didn’t have the confidence to answer because we weren’t trained (Training sessions also mean free product)

2.0
Jan 22, 2019

Ok i guess

Recommend
CEO approval
Business Outlook

Pros

Free products, lots of education

Cons

Managers dont follow rules they tell us to abide by especially with returns and samples, why have rules when rules arent followed by everyone?

Viewing 9331 - 9333 of 9,619 Reviews

Glassdoor has 12,237 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.