Sephora reviews

3.7

65% would recommend to a friend

(9,618 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Sep 8, 2012
Recommend
CEO approval
Business Outlook

Pros

Great work environment! Wonderful training on the company & the products carried there both when you are first hired and throughout. You get to sample many of the product lines! Great match on 401k if you do it Many opportunities to grow within the company I think the company takes good care of both their employees and guests for the most part.

Cons

Talents that work on the floor could be paid more Sometimes it may be hard to keep up morale in spite of some of the type of customers that would come in. (I think this largely depends on the location of the Sephora. The two that I worked at 1 had some more demanding customers because of the area in my belief that is where the "it's all about attitude..." part of my title of this review comes from) More service to the community maybe with projects or short programs for the area- I mean even something like informing folks on the importance of protecting your skin from the sun or hydrating, etc. For such a huge company there is a great chance to educate and reach out and just do something nice for the community. So a company that is not just concerned about numbers and looking good but bettering the world it is thriving in.

1.0
Sep 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Great work group. Great atmosphere to work in. Get to learn about all brands. Get to help people in need.

Cons

Not great at relaying information, sometimes get information to late. Work off of store budget. If the store makes budget then that's how you get your hours,if not that's when the store will start cutting on hours for the week. So unstable hours is the worse part of it.

4.0
Aug 30, 2012
Recommend
CEO approval
Business Outlook

Pros

Gratis, gratis, gratis! It is great to be part of a growing company.

Cons

The return policy is constantly abused by clients that feel entitled to luxury items that some cannot afford. This causes them to be abusive to the staff when they do not get their way, even though they keep turning over the same purchase over and over.

Viewing 9397 - 9399 of 9,618 Reviews

Glassdoor has 12,234 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.