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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,614 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      10K reviews
      4.0
      Oct 11, 2011

      Fun job with some interesting set-backs

      Cosmetic sales makeup artist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I liked Sephora because I believe that it is a positive environment for people to work. I love what Sephora is about and getting to work and help clients every single day.

      Cons

      The management constantly reminds that they are the management and they are in charge of you. Feedback is usually negative and it is hard to be recognized for the good work you have done.

      3.0
      Oct 10, 2011

      A fine place to start if your a budding MUA, but you can't make a career from it there

      Color expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Overall a fun environment to be in. Guys can and are encouraged to wear makeup, and all employees are allowed to wear whatever looks they want. -A decent brand selection -Gratis -My management has always been pretty good about time off requests.

      Cons

      -incredible lack of communication between managers -too many management roles (captains, leads, specialists, store directors... etc) -pay is way below industry standard, especially for NYC -Far too nit-picky about ridiculous things, such as zoning, costumes, jewelry -Are not allowed to accept tips and don't make any % commission -The costumes are absolutely disgusting and terrible -"on-calls" and hours in general -way too many expectations for what we're paid and very quick to point out "opportunities" but not enough positive feedback. -Favoritism -There are a lot of areas to grow within, but hard to get the opportunity to be put on a path to reach that point. -a lot of shady happenings within upper management

      4.0
      Oct 8, 2011

      A great place to start a retail career

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Incentives (Gratis(Free Products), Decent Discounts, Travel for Trainings) Very Focused on Education (Store/Product/Techniques) Advancement Available Decent Benefits Plan (Medical, Dental, Vision, 401K)

      Cons

      Scheduling Is A Problem If You over perform or under perform Over Perfomance = No weekends off ever, inconvenient scheduling Under Perform = Dont expect to see you name on the schedule but once or twice a week Cast can tend to be very pretentious Education outside of what company is doing is not always looked on favorably

      Viewing 9481 - 9483 of 9,614 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,229 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.