Sephora reviews

3.7

65% would recommend to a friend

(9,613 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Room to grow in the company

Cons

Poor benefits and no time off

3.0
Mar 10, 2026

Discount was great

Recommend
CEO approval
Business Outlook

Pros

Discount was the major benefit working here

Cons

Focus too much on selling but there no commission so it doesn’t make sense

4.0
Mar 8, 2026
Recommend
CEO approval
Business Outlook

Pros

You get free products each month to ensure you stay up-to-date with the newest/most popular products and have experience with them yourselves. They also often hire fun personalities so easy to meet cool co-workers. Easy to gain lots of experience in makeup/hair/skin/fragrance products so you can upgrade your own game as you work.

Cons

Cons are same as any other retail job. May be forced to interact with less-than-pleasant customers while keeping a smile on your face. Requires a LOT of customer interaction due to color-matching, finding products for customers, running checkout, etc. Not so fun on days when your social battery is low.

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Sephora Response
1w
Thank you for sharing your experience. We want our Beauty Advisors to be expert in all-things beauty. Like you said, just being around beauty helps – and the training product is an added bonus! We are so happy to hear that you enjoyed being a beauty pioneer during your time at Sephora. We also hear what you shared around the realities of retail. Beauty Advisors are at the heart of the client experience, whether that’s helping with shade matching, answering questions, or keeping things moving on the floor. That level of connection is a big part of what defines the Sephora experience, and we know it can feel like a lot depending on the day. We thank you for the impact you made on your customers’ lives. ❤️ We appreciate you taking the time to leave a review and for the contribution you made while you were part of the Sephora team.
Viewing 121 - 123 of 9,613 Reviews

Glassdoor has 12,228 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.