Sephora reviews

3.7

65% would recommend to a friend

(9,603 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Apr 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Passionate people, dedicated to the success of the company, brands and individuals. The clearest pathways to success I've had at any company with a strong focus on career development. Innovative, open to ideas from ANYONE. Great bonus structure. Plus, it's FUN!

Cons

This specific position was away from the headquarter office in San Francisco which made the connection a bit harder. Depending on the department, promotions and financial increases can be very slow.

2.0
Jan 29, 2019

Values? Inaction

Recommend
CEO approval
Business Outlook

Pros

Interesting day-to-day work; fast paced, never boring. Sephora generally hires talented people.

Cons

Failure to live up to publicly stated corporate values of Work Life Balance and Respect for All. Meeting-intense culture (all day back-to-backs). Minimal diversity within many large departments. HR and others openly joked about “the one male” in the room on several occasions, resulting in an uncomfortable environment. Multiple instances of senior marketing leadership engaging in retaliation for those perceived to make the individual look bad. Unwillingness to paint a true, complete picture of business results – leadership is focused on “marketing the marketing”, while omitting or minimizing any unfavorable results. Bullying behaviors that are reported to HR – and widely acknowledge by the VP community – are allowed to continue, contributing to an overall toxic environment. Surprisingly poor maternity leave policy. Huge exodus of talent in the past year.

1.0
May 15, 2014
Recommend
CEO approval
Business Outlook

Pros

SF Headquarters is convenient to get to through mass-transit. Sometimes you get free samples of product, which is always fun. Having Sephora on your resume is a gain.

Cons

The whole atmosphere felt like a bad high school movie: sorority-clique staff, usually incompetent and attaining the job through connections rather than knowledge in the field. Promotions are based on favoritism rather than measured work achievement. There is no job security, which I saw at HQ when one girl was fired on the spot for nothing specific. Working hard, putting in late hours, and going above the call of duty is not recognized, even verbally. I saw many talented people, from full-time workers to unpaid interns, be verbally abused, overworked, disrespected, and quickly discarded, or run far away when they witnessed such events happen to others.

Viewing 13 - 15 of 9,603 Reviews

Glassdoor has 12,214 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.