Sephora reviews

3.7

65% would recommend to a friend

(9,618 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Aug 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Monthly and quarterly bonuses based on meeting sales and KPI goals, gratis from the company and brands, flexible scheduling. Hour lunches are also uncommon in retail, so that was new and pleasant. The perks are awesome, there's so much product knowledge training every week.

Cons

No room for movement, no accountability of staff. Due to previously bad management, people placement was poor. Managers don't help clients, and like to pass off responsibilities regarding them to sales associates. The schedules are also released 3-4 days prior to the week it's for- so much for work-life balance. Also, 24 hours a week for full time employees, but giving them a hard time about finding a second job is nonsense.

4.0
Jun 12, 2017

Program Manager

Recommend
CEO approval
Business Outlook

Pros

One month vacation, summer fridays, 20% discount at sephora stores, free goods often in the office

Cons

rigid roles, not a lot of opportunity for growth, politics politics POLICTICS!!

Viewing 193 - 195 of 9,618 Reviews

Glassdoor has 12,235 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.