Sephora reviews

3.7

65% would recommend to a friend

(9,618 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Oct 21, 2015

ehhh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

had fun with makeup and the gratis is a plus.love helping customers.

Cons

managent is involved in too much nepotism. only promotes friends, bullies, and harasses. basically promotes people with no merit and no drive other than to gossip and bring others down. worst management ever!!!!! when i voiced my desire to move up it was twisted to seem wrong, but in all the books I've read i thought self sufficiency was supposed to be a plus. but i blame the people in charge.

4.0
Oct 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Personal development focus. Adaptable and growing company. Leadership works with you based on your will to develop your own career. Must be great at critical thinking and decision making. Great perks and great Support of managers in general.

Cons

Tenured managers not as valued as newly hired leadership. Sometimes feels said Corporate Leadership holds grudges and does not reward effort of Leadership at the store level enough.

3.0
Oct 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Sephora is classic retail IT: reasonable hours, predictable responsibilities, top-heavy management, access to world-class technologies, systems and equipment. The 4 weeks of vacation, unlimited sick-time and bonus structure (half a year's pay in my case, when we have a good year) are fantastic.

Cons

Top-heavy management. Dysfunctional relationships between software development and product development, worsened by management style and insecurity. Obvious racial profiling in the IT group when hiring for management positions (It's what they call an "Indian shop"). Very few promotions in the overall IT group -- I think they figure the benefits and lifestyle are so good that promotions aren't necessary.

Viewing 208 - 210 of 9,618 Reviews

Glassdoor has 12,234 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.