Sephora reviews

3.7

65% would recommend to a friend

(9,619 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Apr 12, 2020

Poor Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leader in the beauty category

Cons

Poor leadership. Worst management team I have been exposed to in my career. COO's decision making and his direct reports are a weakness for the company.

1.0
Aug 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Doing what I loved, gratis

Cons

Management is terrible and doesn’t address anything negative going on within the store (bullying, discrimination, etc) Gossip between cast members is excessive and incredibly inappropriate. The most hostile, unwelcome environment I’ve ever worked in. I loved what I did there but wow, definitely was not worth my time or effort in the long run. Cast members in my particular store would not only help someone and immediately turn around to another employee and talk badly about the customer, but they’d do it while the customer was in earshot and probably could hear them. Management knows who’s more talented than others and they don’t care about inappropriate behavior if it’s one of their best artists.

4.0
Aug 29, 2019

Unorganized hours

Recommend
CEO approval
Business Outlook

Pros

you get gratis, friendly coworkers

Cons

If your schedule is from 9 pm -1 am, there are multiple days when you stay until 3 or 4 am. Your hours get cut even when you are given those hours on the schedule.

Viewing 247 - 249 of 9,619 Reviews

Glassdoor has 12,237 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.