Sephora reviews

3.7

65% would recommend to a friend

(9,619 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Jun 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Innovative and fast culture, talented people to work with.

Cons

Toxic environment, changing culture brought on by growing pains and maturing business

3.0
May 29, 2018
Recommend
CEO approval
Business Outlook

Pros

-lots of free merchandise -decent discount -flexibility when it comes to schedule

Cons

-obviously this depends on the store, but generally the management causes lots of issues -management is passive aggressive -little to no raises -if you’re looking to grow within the company, there are not many opportunities -no commission. the entire “team” bonuses together based on whether or not you exceed your stores sales goal. this leads to a good hand-full of other co-workers taking advantage of this system and doing the bare minimum while other employees do the bulk of the selling. -if you’re good at your job, be prepared to be forced into picking up the slack of your less efficient co-workers -management definitely chooses “favorites”

1.0
Mar 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Flexible hours and many positions available.

Cons

They give 20% off for employees but then add it as income to be taxes later on on your w2. They count it as a gift so you’ll have to pay taxes on money that you’ve earned from them that you’ve already paid taxes on. Also, similar jobs in the same area pay living wages, while Sephora pays close to minimum wage. Over 10 years of service, and you can expect to be paid less than $20 an hour doing facials and makeovers. The way that they fool other companies to make them think that they have very few turn over rates, is they keep you on as an employee once a month so that it doesn’t look like tons of people are quitting. Which they are. They have absolutely no room for employees to rest or break. Small 10x15 areas with two cafe tables and high stools with no backs for support lined up in front of lockers that people need to get into to get their belongings. So you’re constantly having to get up and move out of their way.

Viewing 262 - 264 of 9,619 Reviews

Glassdoor has 12,237 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.