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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,620 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      10K reviews
      4.0
      Nov 15, 2016

      Skincare Lead

      Skincare lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a great learning environment with a lot of direct brand training. Gratis is also a huge bonus! No commission so less pressure on selling with more of an emphasis on getting to know your client and finding what is truly the best fit for them. Can definitely be a fun environment with the right team!

      Cons

      All boils down to Store Director, there are some great ones that make the store and fun and successful place to work and others that are completely out of touch with store practices. There should be a more tangible way to measure the success of SD's as that can affect the entire store.

      avatar
      Sephora Response
      9y
      Thank you for taking time out of your day to share your experience working at Sephora. I love how you mentioned that our decision to stear clear of a sales commission not only alleviates pressure on our cast, but truly allows us to best serve our client in an authentic and meaningful way. It is because of cast members like yourself with PASSION for our client that makes us a successful company. Thank you for all that you do to make Sephora a great place to work. And please know we take your feedback to heart. -Calvin
      4.0
      Nov 11, 2016

      Sesonal Cashier

      Seasonal cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      The discount on products is always a great thing. If you are very interested in skincare, makeup or fragrance then this is the place to be.

      Cons

      I feel as if a it of people want to be in charge. There are very few employees that are African American.

      avatar
      Sephora Response
      9y
      Thank you for taking the time to share your feedback from your time working with us. We champion diversity across our organization and our workforce has and will continue to strongly reflect that. We will most definitely continue our investment in education for each of our team members. Thank you for your feedback and we wish you all the best in your future endeavors! -Yvette
      5.0
      Sep 1, 2016

      Amazing!!!

      Color consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Such a friendly environment, chances to meet amazing people, so much fun!

      Cons

      nothing at the moment, besides the once in a while difficult client.

      Viewing 295 - 297 of 9,620 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,238 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.