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      Serco Group

      Engaged Employer

      Serco Group reviews

      3.2

      51% would recommend to a friend

      (4,062 total reviews)
      avatar

      Anthony Kirby

      61% approve of CEO

      45% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Work/Life balance

      3.1

      Culture & values

      3.0

      Career opportunities

      2.9

      Compensation and benefits

      2.8

      Senior management

      Serco Group has an employee rating of 3.2 out of 5 stars, based on 4,062 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Serco Group employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Mar 21, 2012

      If you would like to railroad your career...Apply within

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      All health benefits were decent.

      Cons

      Lack of communication No teamwork LOW pay!! Major contract loss HIGH TURNOVER! Unachievers are rewarded simply due to tenure/loyalty

      2.0
      Mar 6, 2012

      poor, disorganized management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Initial pay was good, but was cut significantly on contract renewal.

      Cons

      Contract employees are not valued as important. They are viewed as easily replaceable. Although management is courteous; they are not honest with employees. My PM turned over all staff in her contract after 3 years due to unprofessional and inconsistent treatment of hard working staff. Upper management did not seem concerned at this alarming turnover rate.

      2.0
      Mar 4, 2012

      Great People, Poor People Culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good progression, friendly staff and clearly visible leaders and senior managers on site. Additional development plans and internal growth opportunities

      Cons

      Late notice of decision, not collaborative. Poor thought on employees and lack of real focus on employee engagement and benefits

      Viewing 3973 - 3975 of 4,062 Reviews
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      ReviewsSerco Group reviews

      Glassdoor has 4,632 Serco Group reviews submitted anonymously by Serco Group employees. Read employee reviews and ratings on Glassdoor to decide if Serco Group is right for you.