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      Serco Group

      Engaged Employer

      Serco Group reviews

      3.2

      51% would recommend to a friend

      (4,062 total reviews)
      avatar

      Anthony Kirby

      61% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Serco Group has an employee rating of 3.2 out of 5 stars, based on 4,062 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Serco Group employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      4K reviews
      4.0
      Feb 5, 2026

      Decent company to work for

      Quality assurance specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent/average pay and benefits Cares about safety Listens to employees on what is or is not working

      Cons

      Will hire or promote people above their skill level.

      5.0
      Feb 2, 2026

      Good place

      General clerk iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Worked at home for a long time. Was easy to take off when I needed to. Work was not bad.

      Cons

      Seasonal so was laid off every spring

      2.0
      Feb 2, 2026

      Poor Organisation

      Server/waitress
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good part-time work to support studies

      Cons

      Poor organisation, often sent home after a few hours or put on rota by accident and when you'd get there you'd just to be sent straight home.

      avatar
      Serco Group Response
      5mo
      Thank you for sharing your feedback. We’re sorry to hear that your experience wasn’t as positive as we’d hope. We really value your honesty, and we hope you had the chance to share more detail through the Exit Survey — it helps us understand what we can do better and make positive changes for our people. Every piece of feedback helps us learn and improve, so thank you again for taking the time. Wishing you all the very best as you go forward in your career.
      Viewing 61 - 63 of 4,062 Reviews
      Related searches: Serco Group jobs | Serco Group salaries | Serco Group benefits | Serco Group interviews
      ReviewsSerco Group reviews

      Glassdoor has 4,632 Serco Group reviews submitted anonymously by Serco Group employees. Read employee reviews and ratings on Glassdoor to decide if Serco Group is right for you.