Serco Group reviews

3.2

51% would recommend to a friend

(4,064 total reviews)
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Anthony Kirby

61% approve of CEO

45% positive business outlook

Serco Group has an employee rating of 3.2 out of 5 stars, based on 4,064 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Serco Group employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

4K reviews
3.0
Sep 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Job is fantastic. You work with military transitioning service members get ready for civilian employment. You really feel like you're making a difference.

Cons

The pay differential is wide across regions. Additionally, management from the contract (DOL VETS TAP) is sub-par. You get the sense they don't care about the employees, especially employees working outside of CONUS, very much.

3.0
Sep 16, 2025

Management needs Help

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Medical insurance options are great. The 401K match is good.

Cons

HR doesn't take action on complaints or harassment. The company prioritizes contract renewals over the well-being of employees.

Viewing 157 - 159 of 4,064 Reviews

Glassdoor has 4,634 Serco Group reviews submitted anonymously by Serco Group employees. Read employee reviews and ratings on Glassdoor to decide if Serco Group is right for you.