Serco Group reviews

3.2

51% would recommend to a friend

(4,066 total reviews)
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Anthony Kirby

61% approve of CEO

45% positive business outlook

Serco Group has an employee rating of 3.2 out of 5 stars, based on 4,066 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Serco Group employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

4K reviews
1.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay was ok but not worth it

Cons

Coorperate culture, no accountability for employee behavior. Could not discpline poor behavior without 3 levels up approval from managers that were no on location. Poorly written contracts that benifited customers and punished the workers of the contract

1.0
Aug 16, 2025

Going downhill rapidly

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote working, variety of contracts

Cons

More focused on profits than people Toxic culture and company values are all for show

Viewing 190 - 192 of 4,066 Reviews

Glassdoor has 4,636 Serco Group reviews submitted anonymously by Serco Group employees. Read employee reviews and ratings on Glassdoor to decide if Serco Group is right for you.