Is Serco Group a good company to work for as a Software Developer?

Software Developer professionals working at Serco Group have rated their employer with 3.7 out of 5 stars in 19 Glassdoor reviews. This is a higher than average score with the overall rating of Serco Group employees being 3.2 out of 5 stars. Search open Software Developer Jobs at Serco Group now and start preparing for your job interview by browsing frequently asked Software Developer interview questions at Serco Group .

Does Serco Group pay Software Developer employees well?

Software Developer professionals rate their compensation and benefits at Serco Group with 2.9 out of 5 stars based on 19 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Software Developer salaries at Serco Group.

What are the top reviewed jobs at Serco Group?

Customer Service Representative (200) , Customer Service Advisor (76) , Analyst (57) , Customer Service (54) , General Clerk II (50) , Customer Service Agent (46) , Manager (46) , Project Manager (45) , Team Leader (41) , Housing Officer (32) , Administrative Assistant (31) , Customer Contact Officer (31) , Prison Custody Officer (30) , Lifeguard (28) , Customer Service Officer (24)

What are the pros of working at Serco Group according to real employee reviews?

"You can work with some really great people and you are helping clinical staff do theirs jobs more easily for ADF members" ((in 238 reviews)); "Pays well and benefits are good" ((in 171 reviews)); "Good work life balance and there is flexibility." ((in 87 reviews)); "Work from home was good" ((in 86 reviews)); "All staff are friendly and helpful" ((in 80 reviews))

What are the cons of working at Serco Group according to real employee reviews?

"I had tons to say: " poor management " " Management are all Liar "" ((in 263 reviews)); "Low pay but reasonable because of the responisibilities" ((in 245 reviews)); "Poor training and performance measurement" ((in 90 reviews)); "Managers bad attitudes makes you deflated" ((in 78 reviews)); "Long hours and hard to get in contact with above people" ((in 58 reviews))

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Serco Group

Serco Group Software Developer reviews

3.7

99% would recommend to a friend

(19 total reviews)

Anthony Kirby

100% approve of CEO

1% positive business outlook

Ratings by category

4.6

Work/Life balance

4.4

Diversity & inclusion

3.5

Senior management

3.4

Culture & values

3.1

Career opportunities

2.9

Compensation and benefits

Software Developer employees have rated Serco Group with 3.7 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Software Developer professionals have a good working experience there. Serco Group is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

19 reviews

3.0

Jun 15, 2026

Positive culture changes but no incentive to work hard

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good culture changes with good leaders recently. Technology adoption is a priority for them.

Cons

Their resources are limited and you will notice it fast if you pay attention.

4.0

May 8, 2026

Decent pay but leadership needs improvement

Software engineer

Recommend

CEO approval

Business Outlook

Pros

The pay is decent compared to other companies in the area.

Cons

Leadership is iffy and sometimes even unreachable.

4.0

Mar 19, 2026

Stable work with room for improvement

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Stable employment with good work-life balance. Interesting projects in the public sector.

Cons

Slow internal processes and unclear career progression.

Viewing 1 - 3 of 19 Reviews

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Senior Software Engineer

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Serco Group

Serco Group Software Developer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Positive culture changes but no incentive to work hard

Decent pay but leadership needs improvement

Stable work with room for improvement

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Serco Group reviews FAQs

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