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Service Coordination

Engaged Employer

Service Coordination reviews

3.5

68% would recommend to a friend

(129 total reviews)

John Dumas

78% approve of CEO

52% positive business outlook

Service Coordination has an employee rating of 3.5 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Coordination employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

129 reviews
5.0
May 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Great benefits and pay. Staff is amazing. Management is caring

Cons

I cant think of any at the moment

avatar
Service Coordination Response
2y
Thank you for sharing your thoughts with us. We're pleased to learn of your positive experience. Great benefits, an amazing team, and caring management are what we strive for every day. Thank you for all you do to support the people in our community! If you ever have any suggestions or ideas on how we can continue to improve, please don’t hesitate to share them.
5.0
May 17, 2024

great place to work

Recommend
CEO approval
Business Outlook

Pros

The work culture is amazing. I honestly have nothing bad to say about this company.

Cons

The cons depend on your supervisor

avatar
Service Coordination Response
2y
Thank you for your feedback! We're pleased to hear that you found the work culture amazing and had such a positive experience. Thank you for sharing your concerns regarding the variation in experiences based on supervision. At Service Coordination, we uphold the expectation that all Team Members are supported, regardless of their assigned supervisor. We are committed to ensuring that this expectation is consistently met. Thank you again for bringing this to our attention. Your input is appreciated as we continue to improve our efforts. We wish you luck in all your future work endeavors.
5.0
Apr 30, 2024
Recommend
CEO approval
Business Outlook

Pros

-Competitive pay -Flexible schedule -Opportunity for bonuses -Mileage reimbursement -Debt repayment -OT

Cons

-Micromanage structure -Performance utilization rate (PUR) goals prioritize quantity (hours) over quality of care -Flow of work is inconsistent- Ranges from being overly busy to having big gaps of down time where it is hard to keep PUR up

avatar
Service Coordination Response
2y
Thank you very much for taking the time to provide your feedback. We greatly appreciate your acknowledgment of our competitive Team Member benefits package, which has been recognized for its value. We're pleased to hear that you found it beneficial during your time with us. We understand that working with people is a deeply compassionate endeavor, often marked by fluidity and change. Our case managers may encounter shifts in work patterns as they respond to the evolving needs of those we support. Our commitment remains unwavering: to cultivate an environment where every Team Member can find harmony between work and life, guided by a compassionate approach. Once again, your feedback is truly appreciated, as is your dedication to supporting our community during your time with us. We extend our best wishes to you for all your future endeavors.
Viewing 34 - 36 of 129 Reviews

Glassdoor has 132 Service Coordination reviews submitted anonymously by Service Coordination employees. Read employee reviews and ratings on Glassdoor to decide if Service Coordination is right for you.