Does Service Coordination pay their employees well?

According to anonymously submitted Glassdoor reviews, Service Coordination employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Service Coordination. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Service Coordination?

68% of Service Coordination employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Service Coordination 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Service Coordination?

Service Coordinator (40) , Supports Planner (15) , Support Planner (8) , Case Manager (6) , Coordinator of Community Services (3) , Vice President (3) , Ccs (2) , Supervising Service Coordinator (2) , Supervisor (2)

What are the pros of working at Service Coordination according to real employee reviews?

"The pay is great and the job is flexible." ((in 14 reviews)); "Great benefits and pay." ((in 12 reviews)); "It’s rewarding, you get to work from home, and the schedule is flexible." ((in 9 reviews)); "Learn new things and it's a lot at first, but it's manageable and coworkers and supervisors are always willing to help." ((in 5 reviews)); "Staff is amazing." ((in 4 reviews))

What are the cons of working at Service Coordination according to real employee reviews?

"Management and administration do not understand the job and do not provide the support needed to complete the job." ((in 5 reviews)); "Upper Management is very compassionate to employees." ((in 4 reviews)); "My caseload changed DAILY during my first month which was difficult as a new case manager." ((in 3 reviews))

What are the top reviewed Service Coordination locations?

Baltimore , Frederick , Owings Mills , Catonsville , Columbia , Pikesville , Hagerstown , Chevy Chase , Rockville , Washington , Perry Hall , Sykesville , Germantown , Kissimmee , Green Haven

Service Coordination reviews

3.5

68% would recommend to a friend

(129 total reviews)

John Dumas

78% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Service Coordination has an employee rating of 3.5 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Coordination employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

129 reviews

4.0

Aug 16, 2023

Great Company, Poor Work (Through no fault of the Company)

Supports planner

Recommend

CEO approval

Business Outlook

Pros

flexible hours helpful management good benefits

Cons

working with the MDH and EDD is incredibly rough billing is frustratingd

Service Coordination Response

2y

First, thank you so much for your feedback and all you do. As a Supports Planner, your work directly impacts the lives of the people in our community. We know the work is complex and requires a strong collaboration will all parties involved. We continue identifying opportunities to strengthen our external systems and partnerships to provide solutions when navigating challenges. We know there is always room for improvement, and we aim to improve our Team Members' experience. We thank you again for your feedback. It is essential to understand the lived experience of the individuals on our team to ensure we are making the right improvements.

2.0

Aug 14, 2023

Communication sucks

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Very relaxed company. Convenient to commute.

Cons

Huge communication gap between departments and supervisors.

Service Coordination Response

2y

Thank you for the vital work that you do. As a member of our administrative team, your work directly supports many aspects of the organization. We agree that strong communication is essential. We are constantly reviewing opportunities to improve communication throughout the organization, and your feedback is helpful as that work is ongoing. We also strive for a sound balance between meetings and work related to roles; it is also one of our priorities in improving the Team Member experience. Please continue communicating your concerns to help us understand how we can offer better support. You can always reach us directly through our internal systems or by contacting hr_specialist@sc-inc.org

5.0

Aug 1, 2023

Great Pay and Company to work for

Case manager

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits are great and the work is meaningful.

Cons

You will sit at your computer 90% of the time. Company really makes you accountable for your time down to the minute. Can be boring.

Service Coordination Response

2y

Thank you so much for taking the time to share your experience. We are glad to hear that the work and benefits meet your expectations. We invite you to contact your People and Culture representative to learn about wellness solutions for working from your home and in the community. We also understand there is a delicate balance between process and support, and we work very diligently to provide that balance. We strive to improve and will share your comments with leadership.

Viewing 52 - 54 of 129 Reviews

Jobs at Service Coordination

Total Rewards Specialist

Case Manager (Service Coordinator)

Case Manager (Supports Planner)

Case Manager (Service Coordinator)

Case Manager (Service Coordinator)