Does ServiceChannel pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceChannel employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at ServiceChannel. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at ServiceChannel?

76% of ServiceChannel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceChannel 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at ServiceChannel?

Sales (6) , Account Executive (5) , Customer Service Representative (3) , Manager (3) , Sales Development Representative (SDR) (3) , Account Manager (2) , Business Development Manager (2) , Business Development Representative (BDR) (2) , Customer Success Manager (2) , Customer Success Manager (CSM) (2) , Facilities Coordinator (2) , Premium Support Consultant (2) , Product Manager (2) , Software Architect (2) , Software Developer (2)

What are the pros of working at ServiceChannel according to real employee reviews?

"Benefits are Good!" ((in 13 reviews)); "The people are great and hard working." ((in 10 reviews)); "Culture is amazing and so are the people" ((in 7 reviews)); "Work from home, easy system to navigate through." ((in 6 reviews)); "Decent benefits and time off" ((in 5 reviews))

What are the cons of working at ServiceChannel according to real employee reviews?

"clueless leadership" ((in 6 reviews)); "poor salary bad management yuk" ((in 4 reviews))

What are employees saying about ServiceChannel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceChannel layoffs and their outlook for job security at ServiceChannel in 2026.

What are the top reviewed ServiceChannel locations?

New York , Pleasanton , North Andover , San Francisco , Houston , Los Angeles , San Diego , Jersey City , Washington , Knoxville , Riverside , Carlsbad , Cupertino , Denver , Jacksonville , Sarasota , Andover , Greenville , Atlanta

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ServiceChannel

ServiceChannel reviews

3.9

76% would recommend to a friend

(125 total reviews)

Tom Buiocchi

88% approve of CEO

68% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Work/Life balance

3.8

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Senior management

ServiceChannel has an employee rating of 3.9 out of 5 stars, based on 125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceChannel employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

125 reviews

5.0

Dec 21, 2017

Fantastic Place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ambitious and energetic company with real opportunities. Management always listens to your needs & has your back. They will find a way for you as an individual to flourish with in the organization. Great team environment! Its been wonderful to be a part of a company who cares for you as an individual & not a number. Great Work Culture , you are in charge of what you are doing and feel appreciated. Feels awesome to work with a talented team You get ample opportunity to enhance & grow your skills as you work Work to life balance is top rate! Great benefits & time off package

Cons

That I didn't start my career at ServiceChannel sooner!

2.0

Dec 19, 2017

Not a good place to have a career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The employees are great people to be around. Free coffee. Nice offices.

Cons

The CEO is so far detached from the company (west coast) that he has no idea how bad the management is or the state of affairs. The Management lie and run around talking behind your back. It's a sweatshop with no career advancement and junior management on both the SDR and Sales teams. Stay away! Expensive healthcare takes about a third of your paycheck away.

5.0

Aug 24, 2017

Great company with great atmosphere

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good office culture with everyone being approachable Growing at a rapid rate Managers and directors are always trying to help teach and grow individuals Both NY and MA offices are conveniently located Lots of chances to learn and adapt to new challenges in a growing market

Cons

To be expected with a growing company there are lots of changes happening but like I as said to be expected.

Viewing 94 - 96 of 125 Reviews

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Jobs at ServiceChannel

Strategic Sourcing Specialist