ServiceNow People Operations Associate reviews

3.5

27% would recommend to a friend

(3 total reviews)
avatar

Bill McDermott

100% approve of CEO

27% positive business outlook

Reviews by job title

3 reviews
2.0
May 31, 2023
Recommend
CEO approval
Business Outlook

Pros

I really enjoyed my direct team and loved being part of my ERG

Cons

This was the most dysfunctional organization I have ever been a part of. Bill likes to say that the company hires 9s and 10s, but that alleged quality wasn’t reflected almost anywhere. So many employees were obstacles to progress and couldn’t be bothered to do any extra cross-functional or collaborative work. The HR processes and systems were sloppy and lacked rigor. A lot of folks also claimed to care about things like DEI or internal mobility, but never wanted to do any real work to make improvements. There’s also a pretty big lack of accountability for a lot of teams and a lot pressure and responsibility put on a few. The company is also kind of fooling itself on who they think their competitors are or how good the company benefits are. And they’re trying to be on their high horse about no layoffs when they’re just cutting people via re-orgs. Also, if you’re a POC (especially Black or Latinx), think twice about working here. You will not have the same kind of success or ability to move up the ranks. And if you leave, no one will do any real investigating to find out why and make improvements.

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