ServiceNow reviews

4.0

77% would recommend to a friend

(5,741 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Feb 19, 2024

Marketing vs Reality

Recommend
CEO approval
Business Outlook

Pros

Compensation, stock price, and the platform

Cons

Middle management, politics, diversity and inclusion

3.0
Nov 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Marketing, Product and IT orgs are reasonably legit.

Cons

Operations, Sales, Customer Success are probably not up to par. Operations, in particular, has a lot of old school tech co alums. They brought over a lot of toxic culture from Cisco, Salesforce.

3.0
Nov 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Good work life balance with limited tasks

Cons

Politics is bad and decision is not transparent.

Viewing 397 - 399 of 5,741 Reviews

Glassdoor has 6,679 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.