ServiceNow reviews

4.1

79% would recommend to a friend

(5,732 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,732 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
4.0
Nov 13, 2025

Best Work/Life Balance

Recommend
CEO approval
Business Outlook

Pros

Flexible schedules, pay, and remote environment offered (depending on position and proximity to onsite locations).

Cons

Feels like departments are siloed. Never-ending organization structuring,

5.0
Nov 13, 2025

Best career decision

Recommend
CEO approval
Business Outlook

Pros

Work-life balance Collaboration opportunities Learning opportunities

Cons

None at this point, still on happy pills with SN, best place I have ever worked at!

Viewing 409 - 411 of 5,732 Reviews

Glassdoor has 6,670 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.