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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,732 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,732 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      6K reviews
      4.0
      Nov 6, 2025

      Good experience

      Senior machine learning engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Strong Compensation & Benefits: Competitive salaries, stock options, and comprehensive benefits packages are frequently cited by employees. - Global Presence & Stability: With a strong customer base across Fortune 500 companies, ServiceNow offers stability and international career opportunities. - Inclusive Culture: The company emphasizes diversity, equity, and inclusion, with employee resource groups and initiatives to support underrepresented communities.

      Cons

      - High Performance Pressure: As a fast-growing tech company, expectations are demanding. Employees often face tight deadlines and ambitious targets. - Rapid Change: The company evolves quickly, which can be exciting but also overwhelming for those who prefer stability. - Workload & Stress: Some roles, particularly in sales, engineering, and customer success, can involve long hours and high stress.

      5.0
      Nov 6, 2025

      One of the best

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Culture Recognition Pace No Office politics

      Cons

      Pace depending on the team could be overwhelming for few. But in general team will be supportive

      Viewing 418 - 420 of 5,732 Reviews
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      ReviewsServiceNow reviews

      Glassdoor has 6,670 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.