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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,741 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      6K reviews
      3.0
      Sep 17, 2015

      Engagement Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rising company, growing rapidly and on a great trajectory

      Cons

      Growing so rapidly, resources stretched thin

      5.0
      Sep 15, 2015

      One of the best sales environments I've ever worked in

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Customer focus is key. Many times customers are our very best salesperson. There is a cult like following from IT. Doing the right thing for our customers is always at the forefront of our minds. We have an incredible cloud infrastructure with almost 0 downtime. If you perform sales compensation is excellent. Also the stock units are a wonderful incentive.

      Cons

      Sometimes it is challenging to get out of the "IT SM" "service management" "HelpDesk" box. However in the six months I have been here I see more and more customers in bracing the everything as a service, system of engagement platform.The platform is very robust and can do almost anything therefore when someone asks what does ServiceNow do it can be challenging to define.

      3.0
      Aug 12, 2015

      Product Manager

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      lot of upward mobility if you are willing to prove yourself and great products with happy customers

      Cons

      now a great company culture

      Viewing 439 - 441 of 5,741 Reviews
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      Glassdoor has 6,679 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.