ServiceNow reviews

4.0

77% would recommend to a friend

(742 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

Reviews by job title

742 reviews

Reviews about "Compensation"

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3.0
Jan 7, 2026

Good company overall, but increasingly political

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great compensation and benefits. Leadership genuinely care about employee wellbeing.

Cons

Increasingly political. There are some bad managers who hurt team's morale and productivity.

5.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is pretty good, but dependent on team

Cons

pay could be higher compared to other companies

1.0
Jan 5, 2026

The culture is fading fast

Recommend
CEO approval
Business Outlook

Pros

Strong technology Competitive pay Many great coworkers

Cons

The founder driven humble and customer focused culture is gone. Earlier it was about helping customers succeed, and do what it took to make the technology serve the needs of the customers. Bill is all about making bold statements to the stock market, and we are announcing a lot of products that isn’t ready nor providing the value promised to the customers. And we are now pushed to sell things to customers that they don’t need. Leadership is no longer open for feedback on problems or things not working. If you speak up, you will be next in line for the many silent layoffs.

Viewing 46 - 48 of 742 Reviews

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