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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,763 total reviews)
      avatar

      Bill McDermott

      88% approve of CEO

      72% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      2.0
      Sep 10, 2020

      Great branding but not as shiny on the inside

      Sales director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great technology, inspirational CEO and high growth

      Cons

      Big discrepancies in how jobs are levelled and compensated. Hiring external people into senior roles instead of promoting from within. Preaching diversity but not many ethnic leaders in the company and hardly any women leaders outside the US. Compensation department is ruthless and looks for ways to not pay sales staff. Tremendous workload and micromanagement. Some countries do not have benefits in line with market.

      4.0
      Sep 9, 2020

      Good company to work with

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and RSUs. Good amount of work and intelligent teammates. Greate management, flexible, no micromanagement. Managers knowing project in and out is a good thing. Hackathons and learning opportunities

      Cons

      All depends on which team you are part of, most of the teams are good but heard some of them are not as good

      Viewing 4867 - 4869 of 5,763 Reviews
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      Glassdoor has 6,706 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.