ServiceNow reviews

4.0

77% would recommend to a friend

(5,763 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Aug 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Culture - What I know is I've been welcomed and felt like a part of each team I've joined. This is on top of the fact that I was interviewed, hired, and am working remotely. Growth - This design team feels like it's moving into a maturing stage with exponential growth in product influence. They are building frameworks and standards that will be the foundation of design for years to come.

Cons

Still a sales and engineering-focused organization. I can see the shift to a more design-focused development lifecycle and that is actually where I think the opportunity is here. I haven't been here long enough to find additional cons. I'll update if anything jumps up.

5.0
Aug 11, 2020
Recommend
CEO approval
Business Outlook

Pros

It is a rapidly growing company and you can feel that you are contributing your work efforts for the company grow as there are many projects that you can get involved in on constant basis. The organization is expanding so rapidly, so the way we are is quite different from the way we were a year before, so I can feel that I am involved in this growing journey together with this company and ServiceNow colleagues. Although it is a long journey and it is never an easy path to get through, I am quite enjoying working for this awesome company. Projects are many that you can involve in which lead by APAC, EMEA or US. It is very enjoyable working with global team members and quite fun getting to know my colleagues.

Cons

This company is not for one who doesn't want to challenge him/herself. Our company purpose is to "make the world of work work better for people", and people working for ServiceNow like the company concept and have the compelling reason for being at ServiceNow. Because we have the big "WHY" we can chip all in for this big bet.

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Glassdoor has 6,706 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.