Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,749 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.7

      Senior management

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      5.0
      Aug 24, 2019

      Great place to work

      Senior software qa engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great company with great benefit package, competitive salary - Awesome work environment with skillful co-workers - Work-life balance

      Cons

      Growing company so still having a lot of changes

      5.0
      Aug 23, 2019

      Awesome healthy place

      Support manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very healthy and positive environment with great pay

      Cons

      Havent found any down side in my 2 months of career

      3.0
      Aug 21, 2019

      Great potential but not managing talent appropriately

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast growing, innovative products, most people are very collaborative and friendly. Investing in training and people are given good equipment to work with.

      Cons

      Hiring overqualified people into junior management roles, with the promise of quick growth potential but giving the promotions and big jobs to people on the inside track, or hiring in from outside. Lots of messaging about Diversity and Inclusion but hardly any minorities or women at the top levels in Europe. Very US centric, all global lead roles in the US HQ, lack of willingness to listen to the people in region about how to conduct business effectively. Benefits not in line with many local markets.

      avatar
      ServiceNow Response
      6y
      Thank you for the review. Investing in talent is one of ServiceNow's top priorities, and we're glad you're noticing that we're focused on helping our team members learn and grow. We have online training, as well as programs like ManageNow and Lead Now, to help people managers and senior leaders continue to improve. Although our headquarters are U.S.-based, EMEA is a key region for us, with some of our company's largest customers. We care deeply about creating a diverse, inclusive culture where people are heard and valued, and we are investing around the world to continue to best serve our people, our customers, and our communities.
      Viewing 5071 - 5073 of 5,749 Reviews
      Related searches: ServiceNow jobs | ServiceNow salaries | ServiceNow benefits | ServiceNow interviews | ServiceNow conversations
      ReviewsServiceNow reviews

      Glassdoor has 6,689 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.