ServiceNow reviews

4.0

77% would recommend to a friend

(5,747 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,747 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
4.0
Aug 2, 2019

Great

Recommend
CEO approval
Business Outlook

Pros

Awesome time so far, yippee

Cons

Blah, blah, blah, blah blah

3.0
Aug 2, 2019

Used to love this company when it started

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product. Dynamic working environment. Great benefits

Cons

Poor leadership & culture. Zero work life balance

avatar
ServiceNow Response
6y
Thank you for the review. It doesn't look like you're with us here at ServiceNow anymore, but we appreciate the time you spent and all of your contributions. We believe our company's purpose and values guide us in creating great experiences for employees, and we will continue to reinforce those across the organization. We wish you the best!
3.0
Aug 1, 2019

Great company, US culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product and market opportunity. Great people in the non-US offices who all work hard and have a lot of fun.

Cons

US culture is very predominant. US head office will not let non-US parts of the company work independently. Micro management style of the US head office is really irritating for the non-US people. Lots of silos so it takes a long time before decisions will be made.

avatar
ServiceNow Response
6y
We're glad that overall, you enjoyed your experience at ServiceNow. We value all of our employees and offices around the world, and we believe that the incredible diversity of backgrounds, experiences, and locations help us better serve our customers. We wish you the best in your next phase!
Viewing 5086 - 5088 of 5,747 Reviews

Glassdoor has 6,687 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.