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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,738 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      6K reviews
      3.0
      Aug 10, 2018

      Good Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company. company has a good platform they have innovative products built on the platform Diverse industry spread. helps balance risk

      Cons

      Politics at times work life balance

      2.0
      Aug 9, 2018

      Excellent Product but Extremely Bad Culture

      Customer facing
      Recommend
      CEO approval
      Business Outlook

      Pros

      The solution is very matured and has awareness among enterprise customers. Most customers are happy with the solution and hence feels good to work. The Senior management was approachable when it cam to business. The attractive part was the RSUs, which I understand is dwindling for new employees.

      Cons

      The culture is extremely bad and is run by the whims and fancy of local management team and their favoritism. It is hire and fire with no explanation given. Infact they build false case and reasoning against you. You are expected to work 18 hours a day and also on weekends. You are looked down upon if you give a personal reason for not being available in late evening.

      5.0
      Aug 9, 2018

      Good to be part of such a successful company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good progression opportunities if you work hard. Improved employee care following the new CHRO hire.

      Cons

      The changes that take place within the organisation can be overwhelming but as long as you can embrace this and look at it from the positive side then you will go far.

      Viewing 5218 - 5220 of 5,738 Reviews
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      Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.