ServiceNow reviews

4.1

79% would recommend to a friend

(5,731 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,731 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
May 20, 2021
Recommend
CEO approval
Business Outlook

Pros

1. Great Leadership 2. Customer 0 company - we are leveraging our own products in our daily workflows 3. Human centric 4. Everyone in the team helps one another and share responsibilities 5. Regular feedback from managers and peers 6. Lots of other benefits - health, entertainment, learning 7. Great on-boarding experience with well-defined action items

Cons

1. Not every team is strict in following coding standards 2. Cross-team response could be improved

5.0
May 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Management, Learning portals, Employee friendly company, Flexible working hours

Cons

So far it's good time working with Servicenow

5.0
May 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Team work makes the dream work! I had a great onboarding experience with helpful and friendly colleagues, a really supportive boss and onboarding buddy. There is a clear structure for new hires which provides great orientation in the first days and weeks in a new organization and role. Superb experience!

Cons

So far I did not experience any downsides...and I am confident it remains as is!

Viewing 5386 - 5388 of 5,731 Reviews

Glassdoor has 6,669 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.