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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,728 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.8

      Career opportunities

      3.7

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Apr 8, 2017

      Field Marketing, Americas

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you want to make a lot of money quickly before you are eliminated, great place to work. Great cafeteria. Great benefits. Nice gym.

      Cons

      I have never worked at a company where everyone is constantly worried about being fired. It is well known internally that the company fires people quite readily. If you have an idea, don't express it because if upper management doesn't like your idea, you have a meeting with HR! Always looking for someone to blame. There is no mentoring. You barely get to understand your job -- you start, you better figure it quickly and people better like you or they won't see a reason to keep you. It is every man for himself. If you choose to interview here, you better have a strong plan B. You might not last that long there.

      2.0
      Apr 3, 2017

      Growth Opportunities in a Toxic Environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Due to the fast growth of the company, there are many opportunities to grow your skills, try new things, and gain exposure to areas of the business you may not normally experience in a larger company. There are many strong, smart people at ServiceNow. They will challenge your thinking and you will grow and learn from the experience.

      Cons

      I have never worked at a company where people on the team are constantly worried about being fired. It is well known the company fires people quite readily. If a project goes the wrong way, someone is blamed. There is no mentoring. Leadership does not take time to mentor individuals nor teams with mutual goals. Leadership refuses to reflect or acknowledge their role in projects going sideways. Rapid growth of teams is causing many roles to step on top of each other while leadership competes for sustaining their headcounts instead of working toward a joint vision. It is every man for himself. Show your value or be gone. If you choose to interview here, ask about the team turnover rate.

      4.0
      Mar 29, 2017

      Positive culture great opportunity

      Director, regional sales management
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has a terrific reputation in the market and is loves by its customers. The company is in a strong growth phase.

      Cons

      There are some growing pains as the company expands. Some Some core systems need to be upgraded to meet requirements

      Viewing 5404 - 5406 of 5,728 Reviews
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