ServiceNow reviews

4.0

77% would recommend to a friend

(5,740 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Sep 16, 2025

Great company to accelerate your career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great career prospects - room for growth and opportunity to move around Great perks Ability to travel Phenomenal compensation

Cons

It’s a shame but the culture has shifted recently from a place that felt more like a family to one that’s now very corporate and all about achievement. ServiceNow is no longer in scale up mode, and this was inevitable.

5.0
Sep 16, 2025

Fast-paced, rewarding, and supportive culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Dynamic, high-growth environment where you’re always learning and challenged. -Strong rewards and benefits, including generous well-being programs -Culture that values collaboration, innovation, diversity and inclusion. -Unparalleled exposure to world-leading brands and direct collaboration with senior executives. -Opportunities to work with talented colleagues across global teams.

Cons

- The pace is intense, and priorities can shift quickly, which may feel overwhelming at times. - High expectations mean it can be demanding if you’re not comfortable with constant change.

5.0
Sep 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent program to join the tech industry after an MBA

Cons

Probably necessary to relocate to Santa Clara depending on the specific role you get.

Viewing 541 - 543 of 5,740 Reviews

Glassdoor has 6,678 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.