ServiceNow reviews

4.0

77% would recommend to a friend

(5,739 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,739 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Sep 10, 2025

ServiceNow

Recommend
CEO approval
Business Outlook

Pros

Working at ServiceNow has been a truly positive experience. The culture is supportive and collaborative, with leadership that genuinely listens and encourages people to grow. I’ve always felt valued as part of the team, and there’s a strong sense of purpose in the work we do. Flexibility is another big plus - being able to balance professional and personal life makes a huge difference. The internal learning platform is excellent, offering plenty of opportunities to build new skills and continue growing in your career. Overall, ServiceNow stands out as a company that cares about its people, invests in their success, and creates an environment where you can thrive.

Cons

Busy, fast-paced environment — not for everybody

5.0
Sep 9, 2025

Great to work

Recommend
CEO approval
Business Outlook

Pros

Good perks and benefits with good work life balance

Cons

there is nothing much to complain

Viewing 556 - 558 of 5,739 Reviews

Glassdoor has 6,677 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.