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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,694 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,694 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      5.0
      Dec 14, 2013

      Great Company and Great People

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company has great intelligent helpful people. Everyone is there to ensure the success of the company. The Senior management really believe in what they say about customer and quality. The company update is very candid and you can really ask any question you may have of the direction of company or really anything and you will get a truthful answer.

      Cons

      Some areas need more process and direction. But as a whole I think it is a great company, just hope they are not growing to fast.

      1.0
      Dec 14, 2013

      Nice product, but backstabbing people

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some people are very talented and a pleasure to work with

      Cons

      There are so many cons: Backstabbing politics on every level Incompetent management Non-competitive wages Average health benefits Some people try to avoid as much work as they can by blaming or dumping it on others No freedom to think "Out if the box" Processes without logic High administrative overhead for technical people

      Viewing 5641 - 5643 of 5,694 Reviews
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      Glassdoor has 6,630 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.