ServiceNow reviews

4.0

77% would recommend to a friend

(5,741 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Sep 7, 2025

Great potential

Recommend
CEO approval
Business Outlook

Pros

Smart, friendly colleagues Access to training Good internal tools Good vision

Cons

Mismatch between new seasoned talent and legacy employees that have been here for a while leads to tension. We need to get out of our own way.

5.0
Sep 7, 2025

.

Recommend
CEO approval
Business Outlook

Pros

Great work life balance , awesome people and great work

Cons

Need more Leaderhship in india

5.0
Sep 6, 2025

Excellent employe all around

Recommend
CEO approval
Business Outlook

Pros

Limitless career growth opportunities exist here.

Cons

There are so many talented people it’s a challenge to standout.

Viewing 565 - 567 of 5,741 Reviews

Glassdoor has 6,679 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.