ServiceNow reviews

4.1

81% would recommend to a friend

(5,703 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,703 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Apr 2, 2015
Recommend
CEO approval
Business Outlook

Pros

- Everyone in Professional Services is top of their game. - Team cooperation and collaboration is second to none. - Lots of flavour and general client variety. - Very professional. - Mentality of "teach them to fish, not fish for them". - Well respected management team (UK).

Cons

- Heavily focused on exam certifications which aren't the be all and end all. - Strict job titles and generally don't hire in Leads. - Lack of external training. - N'th degree resource planning - can be prohibitive.

4.0
Feb 27, 2015

Positive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growing- Dynamic - compelling technology

Cons

Sometimes Chaotic- not enough of the appropriate resources to support growth

Viewing 5695 - 5697 of 5,703 Reviews

Glassdoor has 6,639 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.