ServiceNow reviews

4.0

77% would recommend to a friend

(742 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

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742 reviews

Reviews about "Compensation"

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3.0
Jul 29, 2020
Recommend
CEO approval
Business Outlook

Pros

The company is on a tear in regards to market share, margins - all the indicators of a healthy, robust software business. The compensation and benefits are really good. There are a lot of pockets of good and not so good management, so YMMV. Our CEO is an absolutely rock star.

Cons

Two big ones... Firstly Politics. If you think about ServiceNow as the major cloud platform player it is, the culture is what you would expect. As a veteran of both start ups and tech bellweathers, the culture here matches the worst examples of political fiefdoms, where knowledge is treated as capital so skunkworks projects and political power plays abound. The second issue - the most successful people here are transparent rear-end kissers. In the choice between doing good and looking good, you have to have an understanding of what your manager thinks good is and emulate it. It is a constant source of bad decisions and groupthink. Some of us who focus on execution have terrible hours and poor work-life balance, while others hide and rest / vest. Lastly, immature processes abound - way too many for a company that is far beyond its startup roots, yet many of the same executives from those days are still there. Bill has his work cut out for him.

1.0
Jul 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Good Pay. Stock grants are decent.

Cons

Immature processes, growth pains, politics and poor role definitions. Extremely toxic work culture with multiple people trying to do the same job, so they get territorial. Talent pool unimpressive; did not feel like I was working with the best minds or was growing my skills.

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