ServiceNow reviews

4.0

77% would recommend to a friend

(742 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

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742 reviews

Reviews about "Compensation"

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2.0
Mar 19, 2020

Political

Recommend
CEO approval
Business Outlook

Pros

Good pay, good work environment, and opportunities

Cons

Behavior at the senior level is driven by politics, not transparent, performance reviews revolve around senior level perceptions versus meeting goals and driving business forward as determined by your boss, bad behavior cross functionally is allowed

2.0
Mar 6, 2020
Recommend
CEO approval
Business Outlook

Pros

-Good benefits -Unlimited PTO (dependent on management, the HCM management will shame you if you take 3 weeks or more, while all managers go out on vacation constantly) -Tons of training which means you can develop your skills a lot -Good Stock options -Flexible hours-ish -Remote Work

Cons

-Management will push to your limits and not compensate you or recognize your work -KPIs are outrageous, they ask that you put in so much work in and give little to nothing back. They measure it on a 80% + 20% + 20% so 120% total, if you don't meet more than 100% they will not give you a raise. -Management will shame you if you ask for "too much" PTO -Management will make you feel like you're lucky to work at SN, when truly they're the lucky ones to have a good TC, we bring most of the revenue in -Compensation: They pay below market, I have been offered 50-70% more at other firms for the same job -Bonuses: They will find any little excuse to deduct your bonus, I never got more than 50% of my bonus -ACR: They will nick and nack your previous year performance just to not give you a raise, I went two years without a raise even though my billable total was well over the requirement and my CSAT was more than 9 out of 10. -Training: On top of your required 80% billable hours per year, they will assign you an absurd amount of training throughout the year and expect you to complete it, even if you're resourced at 40 hours per week with client work. They do not care about Work/Life balance. I was putting in 50 hours per week for a client project which lasted about 10 months, and I still did not get a raise because I was behind on my training, submitted some timesheets a couple of days late.

3.0
Feb 24, 2020

Pretty good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent salary! Unlimited PTO....if you can get approval.

Cons

No one listens or assists when needed. Not a team culture, very self centered environment

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