ServiceNow reviews

4.0

77% would recommend to a friend

(5,747 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,747 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
3.0
Aug 8, 2025
Recommend
CEO approval
Business Outlook

Pros

has some really great products, strong market presence and relationships with customers, can do amazing things

Cons

has become too product centric, culture not very healthy anymore

Viewing 634 - 636 of 5,747 Reviews

Glassdoor has 6,687 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.