ServiceNow reviews

4.0

77% would recommend to a friend

(5,751 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,751 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
3.0
Jul 16, 2025

It was good while it lasted…

Recommend
CEO approval
Business Outlook

Pros

Good salaries and benefits, unmatched product breadth (a solution for everything). Good benefits.

Cons

Terrible internal reporting systems. Bi-annual snr mgt cleanout now followed by almost total middle management clean-out, good and bad. Culture smashed and moral below sea level.

Viewing 685 - 687 of 5,751 Reviews

Glassdoor has 6,692 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.