ServiceNow reviews

4.0

77% would recommend to a friend

(5,756 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Jul 8, 2025

I Love My Job

Recommend
CEO approval
Business Outlook

Pros

ServiceNow makes terrific products that are reliable and innovative. this makes my job in sales pretty straight forward.

Cons

We have some growing pains which sometimes makes it hard for our customers to do business with us.

5.0
Jul 8, 2025

Amazing company

Recommend
CEO approval
Business Outlook

Pros

Amazing culture Amazing benefits Amazing Growth potential Amazing onboarding process

Cons

So far really can't fault them

Viewing 715 - 717 of 5,756 Reviews

Glassdoor has 6,697 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.