ServiceNow reviews

4.0

77% would recommend to a friend

(5,756 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Jul 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Being part of ServiceNow means we are part of a vibrant and supportive community. We have access to a wealth of resources, including forums, knowledge bases, and user groups, where we can share experiences, learn from others, and stay up-to-date with the latest best practices and innovations. The benefits of being part of ServiceNow are numerous and impactful. From increased efficiency and productivity to valuable insights and a supportive community, we are well-equipped to succeed and thrive in our roles.

Cons

Absolutely nothing bad to say.

5.0
Jul 6, 2025

Good work culture

Recommend
CEO approval
Business Outlook

Pros

Organic growth and product innovation is still a priority even with aggressive acquisition strategy. Individuals are encouraged to explore ideas and are respected.

Cons

Work pressure is high and is noticeable in many functions.

Viewing 724 - 726 of 5,756 Reviews

Glassdoor has 6,697 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.