ServiceNow reviews

4.0

77% would recommend to a friend

(5,759 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,759 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Jun 30, 2025
Recommend
CEO approval
Business Outlook

Pros

ServiceNow is one of the best organizations I've worked for, even when compared to other big tech companies. Leadership is transparent, inspiring, and genuinely invested in employee wellbeing. The company takes a proactive approach to preventing burnout through generous holidays and regular company-wide Wellness Days. Flexible scheduling, remote/hybrid work options, and unlimited time off also help support a healthy work-life balance. Compensation and benefits are competitive, and there are many opportunities for professional development and internal mobility. Most importantly, ServiceNow’s inclusive culture encourages me to bring my authentic self to work every day.

Cons

ServiceNow embraces bold decision-making, and leadership and organizational changes occur regularly. Most result in positive outcomes, but the rapid pace of change can present challenges.

5.0
Jun 30, 2025
Recommend
CEO approval
Business Outlook

Pros

1. Good WLB 2. Great Culture 3. Decent Pay 4. No politics

Cons

1. Limited and pricy breakfast and snack options 2. No transport facility

5.0
Jun 30, 2025

Supportive and engaging compay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My managers and coworkers are extremely supportive and encouraging.

Cons

I experienced some technical difficulties during onboarding.

Viewing 751 - 753 of 5,759 Reviews

Glassdoor has 6,701 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.